How long have you been an ecommerce service provider?
What exposure you have with the eCommerce industry?
Where do you have your client base?
How do I get started with DOI for my eCommerce product management project?
If I do not want to share my eCommerce website login details, is there an alternate way to upload my product?
Do you sign a service agreement before commencing on a project?
Do you do sample / pilot / trial project free of cost?
How do I send my product information to you for product entry services?
What Payment methods do you accept?
How do I ensure that my data is protected?
Do you have a protected infrastructure in place?
How do I stay connected with my eCommerce Product Management Team?
What if our work flow increases with a very short or without any prior notice?
How do you deal with communication issues which may arise?
How do I track the progress of my Project?
Do you also work in custom designed eCommerce shopping cart apart from open source software?
Do you assist businesses in database migration to other ecommerce shopping cart platforms?
Does DOI also create listings for online marketplaces and Comparison Shopping Engines?
- How long have you been an ecommerce service provider?
We have eight plus years experience in ecommerce catalog management services. Our service includes catalog processing, product data entry, catalog building & indexing, catalog content management, catalog conversion, catalog maintenance, ecommerce back office support, data feed management, Google product data feed, product description writing, product review writing, product photo editing, etc. Top ↑
- What exposure you have with the eCommerce industry?
Data Outsourcing India has been serving ecommerce clients since 2006, our professionals have in-depth knowledge on ecommerce domain and they served many prominent industries including Apparels, Jewellery, Baby Products, Furniture, Lighting Fixtures, Automotive Components, Computers & Peripherals, Electronic Equipments, Kitchen and Bathroom Fittings, etc. Top ↑
- Where do you have your client base?
Our clients are spread across the world, but primarily they are based in USA, UK, Australia, South Africa and European countries. Top ↑
- How do I get started with DOI for my eCommerce product management project?
Getting started is very easy with Data Outsourcing India. 1) Get in touch with us for your exact ecommerce management requirement. 2) Share your ecommerce store’s admin login and password with products source material such as mfg website, supplier website, digital catalogs, price sheets, etc. 3) We execute a free trial to earn your confidence and after your final consent we would sign SLA to commence project officially. The SLA would include pricing, responsibilities, confidentiality, etc. Top ↑
- If I do not want to share my eCommerce website login details, is there an alternate way to upload my product?
Yes, you can share with us product upload sheet or excel spreadsheet template which your in-house team using to upload products. We can populate that template and send you to upload on your online store. Top ↑
- Do you sign a service agreement before commencing on a project?
Yes, we do sign a service agreement before commencing on a project for business understanding. Top ↑
- Do you do sample / pilot / trial project free of cost?
Yes, we do a free of cost small sample / pilot / trial work to give you better idea on our work quality. Also, it helps us to analyze exact job requirements and offer you best possible price. Top ↑
- How do I send my product information to you for product entry services?
You can send us product information by email and secured FTP. If the product information is online then you can simply give us access to websites and our experts can pull data or information from there to upload on your ecommerce store. Top ↑
- What Payment methods do you accept?
We accept payments through Wire Transfer, PayPal and Credit Card. Top ↑
- How do I ensure that my data is protected?
The information or data shared by you with us will be protected hundred percent at Data Outsourcing India. We share your business plans, ideas or strategies with team members who work on your account only. Also, we sign NDA with our all clients and confidentiality agreement with our all employees to maintain utmost information privacy. Top ↑
- Do you have a protected infrastructure in place?
Yes, we have controlled our infrastructure to abolish maximum possibilities of information leakage. At Data Outsourcing India, systems do not have external storage devices like floppy/CD drives/USB ports, workstations are secured individually by anti-virus protection and back-up drive manager, all our systems and e-mails are password protected and surveillance cameras are installed throughout the premises. Top ↑
- How do I stay connected with my eCommerce Product Management Team?
You can stay connected with your ecommerce product management team via Email, Phone and Instant Messengers (Google Talk, Skype, etc.). Top ↑
- What if our work flow increases with a very short or without any prior notice?
We have capabilities to manage RUSH jobs efficiently and increase team size when needed. Our skilled and experienced workforce enables us to deliver all size of projects within stipulated time. Top ↑
- How do you deal with communication issues which may arise?
Our timings and communication strategy is designed based on our clients accessibility. At DOI, We work 6 days a week Monday to Saturday, run 2 shifts 9am to 6pm / 9pm to 6am IST and available 24X7 to answer your queries. Top ↑
- How do I track the progress of my Project?
Every day you will get a detailed report by the Project Manager supervising your account at Data Outsourcing India. The PM will communicate with you on daily basis to discuss difficulties and quality improvement processes. We carefully check each piece of information to upload flawless product data on your shopping cart. Top ↑
- Do you also work in custom designed eCommerce shopping cart apart from open source software?
Yes, our professionals are comfortable to work on open source software as well as custom designed eCommerce shopping cart. We have proficiency in handling product management task on almost all type of ecommerce platforms. Top ↑
- Do you assist businesses in database migration to other ecommerce shopping cart platforms?
Yes, we specialize in product database migration services. Our product content management teams can transfer your data from one shopping cart to another effortlessly and accurately. Top ↑
- Does DOI also create listings for online marketplaces and Comparison Shopping Engines?
Yes, we do create and manage listings for online marketplaces and comparison shopping engines. We can expertly handle your account at major online marketplaces such as eBay, Amazon, PriceMinister, Buy.com, Overstock, Sears.com and prominent comparison shopping engines such as Google Product Feed, PriceGrabber / Yahoo! Shopping, Shopzilla, Amazon, NexTag, Shop.com, TheFind, etc. Top ↑